Wondering what happened to your gmail on Tuesday afternoon? Here's the official word from the googleplex on the matter. A bit less vague than the usual cloud-computing/SaaS outage explanations - and technically plausible, too. Let's just hope they're going to do what they said, and not just talk the talk. While it's not great news that this happened (would of been nice if they'd proactively built in enough headroom to avoid this sort of thing) it's certainly no cause for alarmist, Chicken Little reactions like this (seriously? was this ghost written by a Microsoft PR flack?) - just remember, a whole lot worse things have happened to Windows mail servers, and oftentimes, when/if they come back online, there's no mail from during or before the outage... Whatever the case, I've been using google apps (and gmail) since it rolled out, and am generally quite content with and confident about the service - this incident didn't really ruffle my feathers.